Privacy Policy
Última actualización: July 15, 2024
1. Introduction
At City Home, we value your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we collect, use, and protect your personal data when you visit our website or interact with us through our forms and virtual assistants.
2. Data We Collect
We may collect, use, store, and transfer different types of personal data about you, which we have grouped as follows: - Identity Data: includes first names, last names, date of birth, gender. - Contact Data: includes residential address, email address, and phone numbers. - Financial Data: includes information on income, source of funds, and bank details necessary for the purchase process. - Technical Data: includes Internet Protocol (IP) address, browser type and version, and other technology on the devices you use to access this website.
3. How We Use Your Personal Data
We use your personal data only when the law allows us to. Primarily, we use your data to: - Process your request for evaluation or purchase of a property. - Manage our relationship with you, which includes notifying you about changes to our terms or privacy policy. - Comply with our legal and regulatory obligations (e.g., the 'Know Your Customer' form). - Improve our website, services, marketing, and customer relationships.
4. Disclosure of Your Personal Data
We do not share your personal data with third parties, except when necessary to process your transaction (e.g., with legal or financial entities involved in the purchase-sale) or when required by law. All third parties with whom we share your data are required to respect the security of your personal data and to treat it in accordance with the law.
5. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Data processing in our virtual assistant is done locally in your browser to maximize privacy.
6. Your Legal Rights
You have the right to access, correct, delete, or transfer your personal data. If you wish to exercise any of these rights, please contact us through the channels provided on our website.